Q: How do I book my cleaning service?

A: For client’s best convenience, an online Reservation Form is available on our website. In completion of the form would allow the client to acquire the total amount required for their service. Alternatively, a direct line to our main branch is also available at 1-416-490-9677 and we’ll be happy to assist you.

 

Q: What type of cleaning service should I select?

A: At Quality Cleaner, we offer three tier that fits all household needs and budget. Housekeeping service is designed for house upkeeping, residential cleaning is for houses that hasn't receive professional cleaning service for long time, and Move In/Out is designed for empty property that requires every inch of the house to be clean. For the best extraordinary experience, it is recommended to combine our cleaning service and options available for utmost value.

 

Q; Do I have to be home when the cleaners arrive or depart?

A: No. With provided assistance of the client’s method of entry to the premise and key security at the time of departure, Quality Cleaner can operate under minimal supervision while still delivering phenomenal cleaning services. Nevertheless, it is recommended for clients to firstly establish a mutual understanding of service with our specialist for present and future reference.

 

Q: What are your hours of operation?

A: We are currently available Monday – Sunday starting at 9am-7pm. Holiday hours may vary, please visit our website or follow us on social media for updates.

 

Q: What time will you be at my home?

A: Upon completion of our online Reservation Form, you would have selected a window of time for our arrival. For the best possible attendance, it is recommended to reserve one day before your service date.